the foundation - bad, bad service

I get sad when a good restaurant goes bad. I always have high praise for The Foundation, a local vegetarian restaurant here in Vancouver. I've worked it into various posts on my other blog and while the service is always slow, I put up with it. I mean, look at that photo of some huge ass nachos I shared with Cornelius in October of 2006. But hey, that was then.
Last night after our first option for a birthday dinner was closed, we headed for our old standby favorite, The Foundation. There was a line up and we waited and waited. And then we got seated and then we waited some more and then our order was taken and we waited for our drinks. After our drinks arrived we kept on waiting. Over an hour passed before 1 meal hit the table...problem was that we ordered 2 meals for our 2 persons. So we tucked into what was on the table (we were freakin' hungry after all). When we finished my meal, Cornelius' meal finally arrived so we ate that up, begrudgingly. The server took the late meal off the bill as compensation. Was that enough? I don't think so. Should we just put up with bad service? Is a place that is hipper-than-thou untouchable? Or am I just a coward, a wimp? Right now I'm holding a serious grudge against this place.
Oh yeah, and I wrote a review of my experience over at dinehere.ca. I'm kickpleat, if you hadn't already guessed. While not a restaurant reviewer, I sure don't like to be disappointed at a restaurant. Hopefully someone at the Foundation hears my cries and banishes the slow service so I can get back to enjoying a Spicy Peanut or a Rogue Grain. Grrrrrr.
Labels: restaurant review, service, the foundation, vancouver




